Kristin and Rodney fell on hard times and were essentially homeless, having to move in with Kristin’s mom – into a one-bedroom apartment. They and their son, Dorian, slept on an air mattress in the small den of the apartment each night. Not only was this an uncomfortable situation for the family, but their staying in the apartment could jeopardize the rental agreement for Kristin’s mom. In October 2018, Kristin and Rodney entered our program and the family was matched with Elaine, a volunteer liaison who started working with Kristin and Rodney on setting goals, job searches and budgeting. Mainly, Elaine became a support to the family that they otherwise didn’t know.